Title: Assistant Manager – Front Office

Experience: Minimum 2 years in a supervisory role within Front Office or Guest Relations in a hotel

Salary: Competitive, based on experience

Location: Mumbai, Maharashtra, India

Education: Degree or diploma in Hospitality Management or related field preferred

About the Company: Join a globally recognized hospitality brand committed to delivering exceptional guest experiences and professional development opportunities for team members.

Brief Description/Role Objective: Assist in ensuring the smooth operation of the Front Office department, in alignment with corporate strategies and brand standards, while meeting the expectations of guests, employees, and property owners.

Primary Responsibilities:

• Oversee daily Front Office operations, ensuring efficiency and guest satisfaction.
• Support team members by providing guidance, training, and leadership.
• Collaborate with other departments to ensure seamless guest experiences.
• Address guest feedback promptly and implement service improvements where necessary.
• Ensure adherence to brand standards and operational policies.

Skills and Requirements:

• Strong communication and interpersonal skills with a guest-centric approach.
• Proven ability to manage and motivate a team effectively.
• Familiarity with Front Office systems and processes.

Do you believe this role aligns with your career aspirations?

Send your profile to [email protected]