Summary role description:

Hiring for a Client Visit Specialist for a global IT Services / Systems Integration / Digital Solutions major.

Company description:

Our client is a is a global Systems Integration, IT Services, Consulting and Digital Solutions company, that helps hundreds of customers secure competitive advantage through technology. Their comprehensive Digital Transformation platform, drives and accelerates the Mobile, Analytics & AI / ML, IoT / Industry 4.0, Cloud and Social journeys of their customers.

Role details:

• Title / Designation: Client Visit Specialist
• Reporting Manager: Associate Director – Marketing & Communication
• Location: Mumbai
• Work Mode: Hybrid

Role & responsibilities:

• Manage all aspects of client visit execution, from initiation of client visit briefing document to execution of the expectation & experience.
• Develop and manage event budgets, monitor expenses, negotiate contracts, and optimize resources.
• Define and track key performance indicators (KPIs) to evaluate event success and make data-driven recommendations for future improvements.
• Facilitate successful interactions with key officials/delegates/leaders/partners.
• Assist in creating Impact Reports and with stakeholders, the leadership group.

Candidate requirements:

• 5+ years’ experience in Customer Visit Experience Management

Selection process:

• Discussions with Senior Manager - Marketing & Communication

• Discussions with Associate Director - Marketing & Communication
• HR discussion