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Deputy Team Leader
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SalaryJob Description
MAIN RESPONSIBILITIES:
- Provide day-to-day leadership and management to the shop operation
- Ensure compliance with policies and procedures and discipline for both the shop and staff
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Overall incharge for checking shop inventory
- Reporting the required and requested information to/ from the Management
- Additional store manager duties as needed
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