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SalaryJob Description
Location- Liverpool
Salary - 32k
My client are a prestigious membership based organisation and have an exciting opportunity for Desktop support analyst to join their team
As part of the IT services team, the desktop support analyst provides support for all IT services and IT service users. Responsibilities include; handling incidents or service requests using the incident reporting and request fulfilment processes.
You should have significant experience in a similar role, be educated to A level or professional standard (eg ITIL Foundation, CompTIA A+, Microsoft Certified Professional) and have excellent spoken and written English.
The role is 35 hr week and no late nights, hybrid working can be arranged with your manager but circa 2 days per week in the office after probation
KEY SKILLS INCLUDE
Teams Administration - Essential
Microsoft Office 365
Team Viewer
TouchPoint/telephone call queue management
Mobile Device Management (MDM)
Account administration (AD and AAD)
PowerShell - Essential
Support of Apple devices (Macs and iPads)
Creation and deployment of SCCM packages and task sequences
PXE imaging of devices
Creation and deployment of packages in Intune/Endpoint Manager
Patching of Windows devices
Windows Autopilot
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