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Digital Product Lead
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SalaryJob Description
Overview:
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The post-holder will work as part of the team delivering the Digital Transformation Programme.
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The person will be responsible for digital ecosystem using latest technological capabilities.
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Will understand business, process and technology and will create digital solution by coordinating with various stake holders
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He/ She has to work towards using technology for user experience enhancement, process simplification, efficiency enhancement, cost optimization and business quality enhancement.
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The incumbent will have to identify pain areas and find technological and procedural solutions. He/ she will study current systems and processes and works towards optimization of the same.
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Act as the key interface between the end users and various stakeholders they gather information, document processes, and confirm the final documents with users.
Key Responsibilities & Accountabilities:
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Understand current systems and processes and create digital solution to lead the transformation
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Interaction with various business and process stakeholder to understand their requirement
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Concept note creation
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Creation of detailed business requirement and sign off (Functional, process and High level technical specs)
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Creation of flow diagram for user journeys, process flow diagram, data flow, High level technical diagram
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Work with design agency to map and create UX/UI for digital assets
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Get understanding of technical architecture created by architecture team
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Engage with delivery team to ensure delivery of the requirement
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Work with a team of testers to create Test Beds
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Lead UAT and user sign off effort
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Plan for deployment in collaboration with IT team
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Be responsible for usage adoption of digital assets (Training, MIS, Governance)
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End to end ownership for the project undertaken and manage required engagement and governance
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Post go live monitoring and usage drive
Skills Required:
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Understanding of various lines of Businesses
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Understanding of processes
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Understanding of contemporary and forthcoming technologies
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Understanding of web as well as mobility platforms
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Top level understanding of various layers (Frontend, Business layer, Services, Data etc.) of digital assets and the interplay
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Understanding of crore systems like Admin system, CRM, Business Process Management platform, Doc Management platforms, Rule Engines, APIs, EDW & Analytics, etc.
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Understand latest UI/UX design practices
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Project management
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UAT management, Testing Automation
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Tools: Photoshop, Illustrator, DX, in-vision, Visio etc.
Soft Skills:
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Excellent oral and written communication skills
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Should be able to take along multiple stake holders along
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Ability to create solution
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Should be able to influence and negotiate with senior management and stakeholders
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Critical thinking and problem solving skills
Preferred Experience:
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Experience of successfully leading medium to large-scale projects through all stages of project life-cycle
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Experience of leading multiple projects at different stages, concurrently
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Experience of managing and working on complex cross-functional projects
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Experience of creating User journey and creation of visual designs
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Experience of deriving adoption of tech platform across users
Education:
BBA/ BCA/ BTech/ BE MBA/ MCA (Good pedigree preffered)
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