Position: Director of Reinsurance Operations. | Reporting to: CEO | Location: Mauritius.

Role Summary:

As the Director of Reinsurance Operations, you will lead the strategic oversight and management of our operational strategies, ensuring they align perfectly with the company's overarching goals. This pivotal role requires a seasoned leader with substantial experience in managing reinsurance operations, specifically focusing on underwriting, claims management, compliance, and operational risk management. The successful candidate will optimize workflows, foster a collaborative work environment, and guide cross-functional teams to achieve excellence in operations while maintaining the highest standards of integrity and compliance.

Key Responsibilities:

• Lead the development and implementation of operational strategies across underwriting, claims, and compliance departments.
• Optimize workflows, enhance process efficiency, and ensure regulatory compliance throughout operations.
• Analyze performance metrics for key operational areas, making data-driven decisions to improve profitability and efficiency.
• Foster a collaborative work environment, leading cross-functional teams and promoting a culture of continuous improvement and professional development.
• Maintain robust stakeholder relationships, ensuring alignment of operations with corporate goals and strategic planning.

Qualifications:

• Bachelor’s degree in Business Administration, Finance, or related field; advanced degree (MBA or equivalent) preferred.
• Minimum of 10 years’ experience in reinsurance operations, including at least 5 years in a leadership role.
• Actuarial background would be advantageous.
• Demonstrated expertise in underwriting and claims processes within the reinsurance sector.
• Strong strategic thinking and decision-making skills, with a proven track record in operational strategy and process optimization.
• Excellent leadership and communication skills, capable of managing and inspiring teams.

Skills Required:

• Expert knowledge of underwriting and claims processes in the reinsurance sector.
• Proven track record in developing operational strategies, optimizing processes, and ensuring regulatory compliance.
• Strong capabilities in data management, analytics, and leveraging data for strategic decision-making.
• Exceptional leadership, communication, and team management skills.
• Demonstrated ability to collaborate with cross-functional teams and influence stakeholders at all levels.

Key Competencies:

• Strategic Thinking.
• Decision-Making.
• Adaptability.
• Leadership.
• Integrity and Compliance.

About our client:

At this leading reinsurance organization, the focus goes beyond simply being a workplace—it’s about fostering a community where innovation, collaboration, and professional growth thrive. Colleagues are empowered to shape their careers with access to dynamic development programs and mentorship from industry leaders.

The company prides itself on cultivating an inclusive and collaborative culture that values diversity and ensures all voices are heard. A commitment to holistic well-being is reflected in competitive benefits, wellness initiatives, and flexible work arrangements, supporting a balanced lifestyle.

Purpose-driven at its core, the organization is dedicated to making a meaningful societal impact through sustainable practices and community protection. Team members are recognized and rewarded for their contributions, with performance-based incentives and clear pathways for advancement.

Joining this organization means becoming part of a mission to shape the future of reinsurance while growing personally and professionally in a supportive, inspiring environment.