Duties:

Maintenance
· Respond to all reports of facility issues within stores and recommend strategy and solutions.Leading two people to help all the reports and daily planning
· Identify preferred local contractors for ongoing maintenance issues.
· Regular and consistent follow-up with vendors and agencies responsible for project execution.
· Identify and utilise technology to ensure maintenance and works are managed in a timely and appropriate way.
· Sensitivity to business needs of the stores, ie. scheduling maintenance repairs during the appropriate hours.
· Prepare and manage store maintenance and contractor service budgets.

Planning
· Plan daily and annual workflows for all maintenance activities
· Set priorities and ongoing goals for upcoming projects, both in terms of budget and timeline
· Identify the necessary resources and equipment to meet objectives and submit requests for them.

Store Openings & Refurbishments
· Support and coordinate with the central Architecture team on all new store opening and refurbishment projects.
· Work with company management, subcontractors, and suppliers to ensure the project is completed on schedule, in budget and with the highest standards.
· Manage and coordinate special store projects.
· Influence and uphold regular and clear collaborative communication with external partners, key internal stakeholders and internal departments to ensure compliance with contractual obligations and adherence to project timelines.

Skills

· Strong understanding of luxury brand standards and customer experience principles.
· Excellent leadership, communication, and negotiation skills.
· Familiarity with facility management software and technology solutions
· Effective time management, prioritization and organizational skills
· Ability to manage budgets, prioritize tasks, and solve problems effectively.
· Exceptional problem-solving.
· Excellent ability to adapt quickly to changing priorities and a dynamic work environment.
· Certifications in facilities management is a strong plus.
· Fluent in English and Spanish and Portuguese is a great plus