A great opportunity to join as a F&B Manager at a Luxury 5 star hotel in Sicily as F&B Manager

Requirements

• Dynamic, curious and that exhibits a passion for excellence
• 5 years’ work experience in a similar role in the luxury hospitality business
• International Experience in F&B will be considered a plus
• Hotel School degree or similar
• Strong knowledge of F&B trends and best practice in the luxury F&B business
• Strong customer service skills
• Excellence written & verbal domain of English
• Ability to solve problems efficiently
• Excellent communication and leadership skills
• Emotional intelligence, interpersonal and influencing skills
• Organizational skills
• Guest oriented

The position is based in , Sicily and the contract is permanent and full time. You must possess the legal right to work in Italy / EU.

Main responsibilities:

• Responsible for delivering the F&B related activities and in achieving or exceeding the hotel targets in terms of guest satisfaction, quality assurance and financial metrics;

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards;
• Preserve excellent levels of internal and external customer service;
• Responsible for creation and deliver of the short- and long-term F&B plans and strategies;
• Design exceptional and innovative restaurant conceptions, purchase goods, china, etc and continuously make necessary improvements;
• Identify customers’ needs and respond proactively to all of their concerns;
• Lead F&B team by attracting, recruiting, training and appraising talented personnel;
• Establish targets, KPI’s, schedules, policies and procedures;
• Maintaining positive customer relationships, processing complaints, and responding to customer needs;
• Responsible for the implementation of any F&B-related projects and global programs;
• Identifies opportunities and develops solutions to enhance the performance for all F&B aspects and operation, such as LQA and guest experience;
• Guides and train the team of heads and line staff in the efficient delivery of providing the highest standards of service to our guests;
• Monitoring food and safety regulations;
• Responsible for the planning and operation of events and banquets;
• Creating, monitoring and enforcing restaurant policies, targets, and KPIs;
• Coordinate the emails and restaurant bookings;
• Leads by example and acts as a role model for others and at all times exhibit the highest levels of professionalism in all management practices;

Only Shortlisted Candidates will be contacted