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Head of Shared Services
- LocationJeddah, Saudi Arabia
-
IndustryAutomotive
Job Description
Responsibilities
- Oversee HR Regulatory Affairs: Ensure compliance with all relevant regulations and standards.
- Manage HR Information Systems: Oversee SAP SuccessFactors, ensuring data accuracy and system efficiency.
- Supervise Payroll & Benefits Administration: Ensure timely and accurate processing.
- Oversee Employee Affairs: Address employee concerns and maintain a positive work environment.
- Support HR Business Partners: Act as the "back-office" for HR Business Partners across all business units, providing necessary support and resources.
- Ensure Checks and Balances: Complement HR Business Partners' activities with proper controls.
- Foster Collaboration: Build and maintain collaborative relationships with business units to understand and meet their specific needs.
- Customer Orientation: Maintain a customer-oriented approach, ensuring satisfaction for both business units and employees.
- Enhance Employee Experience (EX): Develop and implement strategies to improve the Employee Experience.
- Lead Automation Initiatives: Drive initiatives to automate and digitize HR processes, improving efficiency and accuracy.
- Stay Updated: Keep abreast of the latest technological advancements and implement best practices.
Qualifications
- Minimum of 15 years of work experience in HR or related fields.
- Proven experience in managing shared services in a complex organization with multiple stakeholders.
- In-depth knowledge of HR Regulatory Affairs, HR Information Systems (SAP SuccessFactors), Payroll & Benefits, and Employee Affairs.
- Strong passion for the Employee Experience (EX) and a commitment to automation and digitization.
- Excellent leadership, communication, and interpersonal skills.
- Customer-focused mindset with the ability to balance control functions and customer satisfaction.
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