To provide leadership to and manage a shared services function responsible for its strategic
development and delivery of high quality, standardised, efficient services to the British Safety Council
Group in line with corporate strategy and changing needs. This will include fostering a Group people
and client focused culture and setting and monitoring of key metrics.
Remit includes transactional sales and sales support, operational and administrative functions,
customer service, supplier management and certain transactional finance activities. Responsible for
taking a risk-based approach to process engineering to suit the needs of the business in line with our
SHEQW management systems, optimising use of our systems’ functionalities and increasing
automisation and improved customer and business benefit.