- LocationBengaluru / Bangalore,Hyderabad / Secunderabad,Chennai
-
IndustryFood & Beverages
Position Title: Regional Operations Head (South India)
Location: Bangalore, India
Industry: Food & Beverage, 3PL & 4PL Logistics
Job Summary: We are seeking a dynamic and experienced cold chain professional to lead and optimize our cold chain logistics operations within the Food & Beverage industry. The ideal candidate will possess in-depth knowledge and experience in managing cold chain logistics, with a strong background in 3PL and 4PL logistics in the South.
Key Responsibilities:
1. Operational Management:
· Oversee and manage the end-to-end cold chain logistics and 3PL operations.
· Develop & implement strategies to optimize the cold chain operations process, ensuring timely and efficient delivery.
· Ensure compliance with all regulatory requirements and industry standards.
· Monitor and manage the performance of all logistics partners and vendors.
2. Team Leadership:
· Lead, mentor and develop a high-performing operations teams in various cities in the South.
· Foster a culture of continuous improvement and excellence within the team.
· Conduct regular performance reviews and provide feedback to team members.
3. Vendor and Relationship Management:
· Maintain and develop relationships with key stakeholders, including suppliers, customers, and logistics partners.
· Negotiate contracts and agreements with vendors to ensure the best terms and conditions.
· Ensure that all vendors meet the company’s quality and service standards.
4. Process Optimization
· Identify opportunities for process improvements and implement best practices.
· Utilize data and analytics to drive decision-making and improve operational efficiency.
· Implement and monitor KPIs to track and measure performance.
5. Customer Relationship Management
· Ensure high levels of customer satisfaction through reliable and quality service delivery.
· Address and resolve any customer issues or complaints promptly.
· Work closely with the sales and customer service teams to understand and meet customer needs.
6. Financial Management
· Develop and manage the operations budget.
· Identify cost-saving opportunities and implement measures to reduce operational costs.
· Ensure that all operations are conducted within budgetary constraints.
7. Pricing formulation
· Collaborate with sales teams to develop accurate and competitive quotations for cold chain logistics services.
· Provide operational insights and cost estimates to support the sales team in securing new business.
Qualifications:
· Bachelor’s degree in SCM, Logistics or a related field. An MBA or equivalent advanced degree is preferred.
· Minimum of 10 years of experience in cold chain logistics within the F&B industry.
· Extensive experience in 3PL and 4PL logistics in India.
· Proven track record of leading and managing large-scale logistics operations.
· Strong understanding of regulatory requirements and industry standards.
· Excellent leadership, communication, and interpersonal skills.
· Ability to work in a fast-paced and dynamic environment.
· Proficiency in logistics management software and tools including WMS.
· Strong analytical and problem-solving skills.
Requirements:
· Active database of vendors and logistics partners.
· Established relationships with key stakeholders in the Food & Beverage industry.
· Strong negotiation skills and experience in contract management.
· This role may require travel to various operational sites and client locations.
· The position may involve working extended hours to meet operational demands.
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