Back to Jobs
IT Infrastructure Head
The vacancy has expired
- LocationBangalore, India,
-
IndustryBanking & Financial Services
Job Description
- Bachelor’s degree in IT, Computer Science, or related field (MBA or equivalent preferred).
- 15-20 years of relevant experience, with at least 5 years in a leadership role managing service desk or help desk operations.
- Strong technical foundation in endpoint technologies, including VDI solutions, Microsoft O365, Teams, and Intune.
- Hands-on experience with ITIL framework and other relevant service management frameworks.
- Demonstrated ability to manage large-scale operations with complex, distributed teams.
- Strong knowledge of cloud platforms such as Microsoft Azure and other SaaS solutions.
- Expertise in ticketing systems, endpoint management tools, and automation technologies.
- Proven analytical and problem-solving skills, with the ability to identify operational challenges and implement effective solutions.
- Strong leadership and interpersonal skills, with a demonstrated ability to engage with cross-functional teams and stakeholders.