As a Pre-sales/Product Consultant / Sr. Product Consultant , you:

• Provide pre-sales support for the deals worked on by the Regional Sales teams.
• Provide post-sales consultation to the existing customers as per their needs/use cases and helps customers adopting the VWO product for higher retention.
• This role requires a working knowledge of web applications, HTML, JavaScript, and CSS (mandate).
• Working knowledge of backend languages and mobile apps is definitely a huge plus.
• Arrive at a solution for prospects/existing clients using existing features in the platform and also propose enhancements required to win business.
• Experience in responding to RFP and RFI’s.
• Would be interfacing with prospects/existing clients via phone, email, chat and face-to-face and web meetings – needs to have strong communication skills and the ability to interact with International clients.
• This is a regional role, the candidate needs to be flexible to support the time zone assigned to him/her.
• The candidate will have to work directly with the Sales team and cross-functionally with support/engineering/product/marketing/customer success teams.
• The candidate needs to maintain clear and detailed documentation and use effectively our CRM (SFDC) to log cases.
• This is a critical role for the regional sales units, a high level of pro-activeness and accountability is required.
• The candidate will also be expected to gain, document, and share knowledge related to the scenarios faced and coach Sales team members to preempt roadblocks during the Sales/Consultation process. His/her inputs will be required to coach the team and create collaterals. The candidate might be required to go through certifications/quality checks at different stages.
• The role will be performance-based and will have targets that will be mapped progressively.
• The candidate will be expected to constantly enhance their knowledge via internal and external channels and also maintain an up to date awareness about the competitive landscape.
• Communicate daily with sales staff regarding sales activities and tactics
• Provide proactive support to customers and prospects
• Should be open for all the time zones assigned to him/her

Desired Skills & Experience:

• Minimum three years of sales engineering experience or relevant experience in customer-facing roles in a business-to-business, large/strategic customer segment.
• Experience with web applications, HTML, JavaScript, and CSS (mandatory)
• Experience of working in a metric-driven environment and hands-on experience of dealing with international clients.

• Product certification, engineering credential, or equivalent technical credential.