My client is a leading ecommerce organsiation headquarterd in the US. They have a state-of-the-art Global Capability Center in Chennai froom where they drive the strategic initiatives , Technology Development. 

Role: Program Manager

Experience: 17 - 20 years

Education & Experience:

• 17+ years of experience in Program Management
• Should have handled business functions such as Financial Operations, Marketing Ops etc

Objectives of this role:

• Strategize, implement, and maintain program initiatives that adhere to organizational objectives
• Develop program assessment protocols for evaluation and improvement
• Maintain organizational standards of satisfaction, quality, and performance
• Oversee multiple project teams, ensuring program goals are reached

Responsibilities:

• Work with leadership to set strategic goals and objectives for programs.
• Direct, develop, implement, disseminate and administer operations strategies and objectives to ensure achievement as prescribed in the contract & leadership.
• Devise evaluation strategies to monitor performance and determine the need for improvements
  Establish milestones and monitor adherence to plans and schedules.
• Supervise the program and project managers involved to provide feedback and resolve complex problems.
• Discover ways to enhance efficiency and productivity of procedures and people.
• Coordinate with program managers and other stakeholders to create detailed implementation plans. This includes deadlines, milestones, processes, and risk mitigation protocols.
• Provide processes for monitoring performance and collaborating with program teams to determine ways to improve.
• Apply change, risk and resource management principles when needed
• Work closely with cross-functional leaders and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives
• Identify key requirements for cross-functional teams and external vendors
• Develop and manage budget for projects and be accountable for delivering against established business goals/objectives
• Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders

If this role aligns with your profile, let's connect! Write to me at [email protected] and I shall connect with you to discuss the opportunity.