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Quality Manager
- LocationOhio, USA
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IndustryAutomotive
Job Description
The company :
Our client is one of the world’s leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers.
Location :
U.S.A., Ohio, South West of Toledo
The Mission :
This position is responsible to develop, implement, review and improve the quality systems to ensure compliance to Customer Specific Requirements (CSR’s), Industry Standards (ISO/TS 16949 and IATF 16949) and the company Business Systems requirements. Focuses on managing product / process quality performance, Quality Management Systems, Warranty Performance and Customer Satisfaction measures.
Essential Duties & Responsibilities:
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Leads all manufacturing sites efforts to ensure customer quality performance expectations and requirements are effectively managed
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Leads implementation of customer requirements at the manufacturing sites including coordinating / leading customer visits and acts as liaison with vendors to ensure their products meet the needs of the company & customer requirements
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Leads facilities effort to eliminate product and process defect causes by utilizing Team-Oriented Problem-Solving methodology and recommends changes or solutions to problems. Leads the resolution of customer complaints management process at the manufacturing sites.
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Leads the manufacturing sites overall Quality Management System (ISO/TS 16949 and IATF 16949) development, implementation, and monitoring to ensure manufacturing sites business objectives are achieved.
The candidate :
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Bachelor’s degree in Ceramics, Engineering, or similar degree or equivalent knowledge in quality assurance. Certified Quality Auditor (CQA) through ASQ and/or Certified IATF16949/ISO 9001 Auditor preferred
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At least two years of experience in Quality Manager required
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Automotive experience (tier 1 or OEM experience)
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Hands on experience in quality processes such as APQP, FMEA, SPC, MSA and PPAP
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Process improvement in reducing scrap and defects
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Working with internal and external customers
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Union shop experience preferred
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Experience using DataLyzer, Plato, GageTrac, MiniTab or similar preferred
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