Our client, a leading provider of International Trade and Financial Services (ITFS), is seeking an experienced and results-driven Business Development Manager within the MSME segment to join their dynamic team. This individual will play a crucial role in acquiring and onboarding new clients for ITFS solutions. The ideal candidate will have a good understanding of export factoring, trade finance, financial services, and the onboarding process within the international trade space.

Job Title: Relationship Manager- Business Development (all positions have business targets, Revenue as the KPI) Location: Mumbai /Chennai/ Delhi/ Surat/Tirupur/ Jodhpur Work Location: Hybrid

Key Responsibilities:

1. Client Acquisition & Onboarding:

Identify and prospect potential MSME exporter clients in need of international trade and financial services.

Guide new clients through the onboarding process, ensuring a smooth transition from initial contact to active service engagement. o

Ensure that all client documentation, KYC and compliance checks, and regulatory requirements are completed efficiently and accurately.

2. Client Relationship Management:

 Build and maintain strong, long-term relationships with clients from the moment of onboarding.

Understand clients’ international trade finance needs and ensure services are aligned to their business goals.

 Provide clients with detailed explanations of the products and services available, answering questions, and resolving concerns. 

Assist in promoting additional ITFS products to new clients based on their business needs and trade requirements.

3. Onboarding Process Optimization: 

Serve as the main point of contact during the onboarding phase and provide ongoing support.

 Work closely with internal teams (compliance, operations, legal) to streamline and optimize the onboarding process for efficiency.

 Ensure that all onboarding activities are compliant with industry regulations, internal policies, and client-specific requirements.

Key Skills & Qualifications:

Education: Bachelor’s degree in business, Marketing, Sales, or a related field.

Experience:

• Minimum of 2-5 years of prior experience in business development, sales / marketing, lead generation for trade finance products – export factoring, invoice discounting, etc with Export Factoring companies.

• Experience with cold calling, email campaigns, and direct outreach to generate leads and build relationships.

• Familiarity with the KYC processes and regulatory requirements involved in international trade finance.

• Proven track record of successfully onboarding clients and fostering long-term relationships.

Skills:

• Good understanding of ITFS products and services (export factoring, invoice discounting, etc.).

• Proficiency with email campaign tools, cold calling scripts, and carpet-bombing techniques.

• Excellent organizational skills with attention to detail in tracking and reporting outreach efforts.

• Knowledge of Customer onboarding process (for regulated entities) and documentation.

• Ability to work collaboratively with cross-functional teams (operations, compliance, legal) to deliver successful client onboarding experiences.

• Strong communication, negotiation, and interpersonal skills.

Compensation: As per industry standards How to Apply:

Interested candidates should submit their resume to [email protected] /[email protected] .