About the Client:

 Out Client is a leading specialty e-retailer offering consumer products, vacations and online education services through an easy and convenient payment plan.

About the Role:

Role Name : Sales Account Manager

Experience: 5 - 10 Years

Location: Chennai (Remote)

Shift Timings: 6 PM - 3 AM 

(Looking for Gender Diversity Candidates)

We are seeking an Accounts Manager to join our Client in Chennai, India. This role will serve as a trusted advisor and primary liaison to clients and brokers, fostering strong partnerships and driving business growth. The Accounts Manager will manage a growing portfolio, ensuring profitability, client satisfaction, and strategic development.

Responsibilities:

• Achieve revenue targets and enhance profitability for assigned accounts.

• Build and maintain executive-level relationships with clients and brokers.

• Provide training and guidance to brokers and clients to maximize engagement.

• Expand and develop accounts through ongoing communication and reporting.

• Identify marketing opportunities to enhance program effectiveness.

• Ensure contract compliance and address client needs proactively.

• Collaborate with internal teams to deliver value-driven solutions.

• Analyze industry trends to identify business opportunities.

• Address risks and execute upsell opportunities with brokers.

• Lead issue resolution and strategic improvements for client relationships.

• Document processes and provide training for internal teams.

• Generate reports and analyze data using Tableau, Salesforce, and other platforms.

Basic Qualifications:

• Bachelor’s degree in Business, Communications, or a related field.

• 5+ years of account management experience.

• Experience in employee benefits programs.

• Strong financial, analytical, and operational skills.

• Proficiency in Microsoft Office (Excel, PowerPoint) and CRM tools (Salesforce).

• Proven track record of achieving business goals.

• Excellent communication, presentation, and relationship-building skills.

• Strong time management and organizational abilities.

• Must be fluent in English and able to work in the Eastern Standard Time zone.

Preferred Qualifications:

• MBA

If you're interested in this opportunity and believe your skills align with the requirements, please share your profile with Pearlin Hannah at [email protected].