- LocationRemote
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IndustryIndustrial Machinery & Equipment
As a Business Unit of a large American company, our customer has been providing powder handling solutions. Their headquarter is located in the UK with approx. 85 empolyees. They operate globally across a range of manufacturing industries, including food, nutrition, pharmaceutical, chemical and metal powders. For their team remotely in Belgium or Western/Northern Germany we are currently looking for a
Service Account Manager (m/f/d)
Your responsibilities:
- Provide technical support for client issues (breakdown, performance concerns, etc.)
- Offer flexibility to support customers through remote and on-site fault finding
- Provide regular client training to ensure ‘best practice’ regarding operation and maintenance is observed
- Provide group level presentations at both operator and management level
- Execute a sales strategy to proactively sell Matcon products, gain repeat sales of all products and spares and offer service capabilities
- Develop relationships with key account holders within the territory to increase the level of customer service and satisfaction
- Liaise closely with internal stakeholders (system sales & sales support) to ensure continuity of the sales process
- Submit detailed sales visit reports to communicate customer, market and industry intel to the wider business.
- Travel required visiting customers, with overnight stays across Europe, of around a week a month
Your profile:
- Formal engineering qualification (Mech and/or Elec – HNC as minimum, Degree beneficial)
- Solid understanding of engineering principles (mechanical and electrical) and extensive knowledge of how they are applied
- Competent knowledge of installing and maintaining electrical/PLCs, pneumatic, and hydraulic systems
- High level of industry knowledge
- Fluent in written and spoken English, other languages as a plus
- Ability to live and work in the Belgium/Northern Germany as well as willingness to travel
The offer:
- Permanent position directly with the employer
- Subsidies for company pension schemes and attractive salary with annual bonus scheme
- Very good social benefits
- Regular company events
- Job with long-term prospects in a company with a future
- Access to health and lifestyle webinars, activities
Please use our online-application form (https://antalfmcg.catsone.com/careers/7875-Antal-International-Nurnberg/jobs/16506489-Service-Account-Manager-mfd?portal=) only for applying to advertised position. Please note that we can´t consider applications that we receive by e-mail.
Do you have any questions or require further information? We are always happy to answer any enquires you may have either by telephone or by e-mail:
ANTAL INTERNATIONAL PERSONALBERATUNG
Andreas Dürr, E-Mail: [email protected], Tel.: 0911 590 596 44
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