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Service Delivery Associate – Order to Cash
- LocationEgypt
-
IndustryAccounting
Job Description
Key Responsibilities:
- Manage customer orders from receipt to fulfillment, ensuring accuracy and timely delivery
- Collaborate with sales, logistics, and production teams to address any order-related issues or delays
- Generate accurate and timely invoices based on approved orders and contractual terms
- Verify billing information for accuracy, addressing discrepancies as needed
- Monitor and apply customer payments to outstanding invoices in a timely and accurate manner
- Reconcile discrepancies between payments received and invoiced amounts
- Assess and establish credit limits for customers, ensuring compliance with company policies
- Monitor and manage overdue accounts, implementing appropriate collection strategies
- Manage revenue recognition and reconciliation of accounts
- Support in month-end and period-end closing activities, as required
- Days Sales Outstanding (DSO): Measure the average number of days it takes to collect payment after a sale
- Order Accuracy: Percentage of orders processed without errors or discrepancies
- Cash Application Accuracy: Percentage of accurately applied customer payments against outstanding invoices
- Credit Limit Adherence: Monitor and report on adherence to established credit limits
Benefits
- Annual bonus based on performance
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