Payroll Operations:

• Process payroll transactions, including data entry, payroll calculations, simulations, and deductions for taxes, benefits, and other withholdings.
• Validate payroll inputs, review reports, and resolve/reconcile discrepancies or errors in collaboration with the HC and finance teams.
• Calculate and process employee benefit deductions, contributions, and enrollments, such as health insurance premiums, retirement plan contributions, and flexible spending accounts.
• Ensure compliance with payroll tax laws, including withholding, reporting, and remittance. 
• Perform regular audits and reviews of payroll data, reports, and processes to ensure accuracy, completeness, and adherence to internal controls.
• Collaborate with the Senior Service Delivery Associate – Payroll and team members to implement corrective actions and process improvements to enhance payroll accuracy and efficiency.

Data Management:

• Maintain accurate and up-to-date payroll records, both digital and offline, and share them with relevant stakeholders. Ensure data accuracy, consistency, and compliance with data protection regulations.

Employee and Business Support:

• Handle payroll-related inquiries and requests (via ticketing service, email, or phone) professionally, providing timely, effective resolutions and ensuring a positive experience.