- LocationBengaluru / Bangalore,Chennai
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IndustryInformation Technology and Services
The ideal candidate will have a deep understanding of the Salesforce platform, strong analytical skills, and the ability to translate business requirements into technical solutions.
Key Responsibilities:
• Salesforce Administration: Manage and maintain the Salesforce platform, including user management, data management, security, and customization.
• Reporting and Analytics: Develop and maintain reports and dashboards to provide insights into sales performance, customer behavior, and other key business metrics.
• System Integration: Integrate Salesforce with other SaaS and GTM systems, such as marketing automation, customer support, and billing platforms.
• Process Automation: Automate business processes using Salesforce workflows, process builder, and flows.
• User Support: Provide training and support to Salesforce users across the organization.
• Data Quality: Ensure data integrity and accuracy within the Salesforce platform.
Qualifications:
• Salesforce Certifications: Salesforce Certified Administrator and Advanced Administrator certifications are required.
• Experience: 5+ years of experience in Salesforce administration, with a focus on reporting and analytics.
• Technical Skills: Strong understanding of Salesforce architecture, data models, and security. Proficiency in SOQL, SOSL, and other Salesforce query languages.
• Analytical Skills: Ability to analyze data and translate it into actionable insights.
Communication Skills:
• Excellent written and verbal communication skills. Ability to communicate technical concepts to non-technical audiences.
• Problem-Solving Skills: Ability to identify and resolve complex technical issues.
• Team Player: Ability to work effectively in a team environment.
Preferred Qualifications:
• Experience with SaaS and GTM systems: Experience integrating Salesforce with other SaaS and GTM systems, such as HubSpot,Outreach and Stripe. •
• Experience with data visualization tools: Experience with Tableau, Power BI, or other data visualization tools.
• Experience with Agile methodologies: Experience working in an Agile environment.
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